Case Study: NamiTech
Learn how the Vietnam-based technology company deployed an AI compliance platform on AWS to help a leading life insurer meet new insurance regulations for face-to-face sales.
Introduction
Nami Technology (NamiTech) is a Vietnam-based technology company specializing in advanced voice and audio intelligence solutions for enterprise productivity. The company develops robust tools for voice authentication, sentiment analysis, and conversation intelligence, specifically tailored for highly regulated industries, such as the insurance sector. Beyond Vietnam, NamiTech has also build up a great foundation in Japan with many reputated customers and partners. It is now expanding its business to South East Asia region.
The Challenge
In 2022, Vietnam introduced the Law on Insurance Business and Circular 67/2023/TT-BTC. The new regulation required all in-person sales consultations to be recorded and verified for compliance. In response, G-AsiaPacific Vietnam supports NamiTech to help Bảo Việt Life, one of Vietnam’s largest life insurers, to meet the new mandates without disrupting its agent-led sales operations.
Regulatory Compliance Complexity
Insurance companies face constantly evolving regulations across different jurisdictions.
Manual Compliance Processes
Traditional compliance monitoring is often manual, time-consuming, and error-prone.
Scale and Volume
Insurance companies deal with massive amounts of data, policies, and transactions
Real-time Monitoring
Identifying compliance issues after the insurance company occur can be costly.
Cloud Transformation by AWS & G-AsiaPacific
G-AsiaPacific Vietnam partnered with NamiTech to deliver a scalable, secure, and cost-efficient AWS cloud infrastructure that powers their AI-driven insurance compliance solution. By leveraging AWS’s enterprise-grade services, G-AsiaPacific enabled NamiTech to handle massive compliance workloads while maintaining stringent security standards required in the insurance industry.
Testimonial
G-AsiaPacific Vietnam has been very supportive throughout the deployment and continuously contributing their best support and technical knowledge to us. The team is always on the reach in time of need. We would like to recommend them to anyone who is seeking for cloud solution support team.
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